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David E. Ross

Oak Park, California 91377

Am I the only person who has noticed that the number of Palestinians killed in Gaza is significantly less than the number of missiles Hamas has launched into Israel?

Israel's goal is to stop those missiles. What is Hamas's goal (other than the total elimination of Israel)?

To meet its goal, Hamas places its missile launchers in residential areas and has children camped on the roofs of its armament factories. If Israel targets military sites in Gaza, Hamas thus wins the publicity war. If Israel does not target those site, Hamas wins the physical war.


I am retired! What's new or updated Privacy Statement

The Editorial Page

Community service

My career

My hobbies

Quips and Jabs (see below for the two latest)

Odds and Ends


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Statistics

Inflation: 1.5%

Change in browser user base for Internet Explorer since March 2003: −76.3%

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More than once in the past, my computer mouse failed. They do indeed wear out. dead mouse

I remember replacing one very early in 2006. It lasted almost seven years. I replaced it in December 2012 with a mouse from Dell. Not wanting to deal with batteries, the new Dell item was a wired mouse (as were all its predecessors).

The mouse from Dell lasted only 20 months — less than two years — before it began to fail. Unlike previously, it did not totally die. Instead, clicking the right button would often give results as if I had clicked the left button or even both buttons. This was an intermittant problem, becoming more and more frequent.

I just hope my new wired mouse from Logitech lasts longer than the mouse from Dell.

© 2014 by David Ross


Has anyone really tried to deal with Yahoo? How successful were you?

I use Yahoo's financial services to track market indices and my mutual funds. Lately, when I login, I often get a request for my mobile phone number. I do not own a mobile phone, and I do not plan to get one. Yahoo gives me the two options:

There is NO option to say "Forget this; I do not have a mobile phone."

After about an hour of navigating through Yahoo's Web site — mostly in circles — I finally found a web page where I could request Yahoo to stop reminding me to do something I will never do. Here is the exchange of messages:

Yahoo (failing to quote the message I input on their Web page):

Hi David,
Thank you for contacting Yahoo.
To further improve the security of Yahoo accounts, we've been prompting our users to add an optional mobile phone number and/or alternate email address to their Yahoo account. By providing this info, you'll be alerted of any changes made to your account immediately via your mobile phone and/or alternate email address, and you'll have a quick way to recover your password should you need to in the future.
If you do not have a mobile phone number or an alternate email address or would rather not provide that information, or if your country is not currently supported, click Remind Me Later rather than closing your browser window.
Please let us know if you have any other questions about your account, David.
Regards,
Ryan
Yahoo Customer Care

Me:

You repeatedly remind me to give you my mobile phone number at least once a week. I do not have a mobile phone, and I definitely do not intend to get one. PLEASE STOP REMINDING ME. Provide an option to just say "No" to the reminder.

Yahoo (obviously from a script, and then quoting my prior reply):

Hi David,
Thanks for spending the time to reach out to us today! We do our best to help you out.
We think it's a good idea to update your password at least once a year to protect your account information.
Here's how to change it:
1. Go to your Yahoo Account Info page.
2. Enter your Yahoo ID and password.
3. Click Sign In.
4. Under "Sign-In and Security," click Change your password.
5. Type your new password in the "New password" field, then type it again in the "Confirm new password" field.
6. Click Continue.
7. You'll get a message confirming that you successfully changed your password.
8. Click Continue.
Yahoo requesting your mobile number: http://help.yahoo.com/kb/index?page=content&id=SLN14535&locale=en_US&i=FnBmP7msOm72x/vJ1k6+fg==
If you need any further assistance, don't hesitate to ask!
Thanks,
Rachel
Yahoo Customer Care

Me:

How is the reply from Rachel responsive to my request below her reply?

Yahoo:

Hi David,
Thanks for getting back to us.
As we have informed you in the previous mail, If you do not have a mobile phone number or an alternate email address or would rather not provide that information, or if your country is not currently supported, click Remind Me Later rather than closing your browser window.
We're looking forward to your reply, David.
Regards,
Candy
Yahoo Customer Care

Me:

I have absolutely no intention of getting a mobile phone. Why would I want to be reminded later? Why can I not just stop the reminders?

Yahoo (finally, an honest but unsatisfying answer):

Hi David,
Thanks for your feedback.
Although the feature you are requesting is currently not available, we appreciate that you took the time to tell us about what you'd like to see in the future. Our Product Team uses comments and feedback such as yours to improve our products and services and to develop new features for future releases.
Please let us know if you need further assistance with this or any other issue, David.
Regards,
Rosie
Yahoo Customer Care

I think Rosie's answer really means "Forget it; it will never happen." Why could not Ryan, Rachel, and Candy give me such an answer earlier?

© 2014 by David Ross


Anyone who thinks government owns a monopoly on inefficient, obstructive bureaucracy has obviously never worked for a large corporation.

Copyright © 1997 by David Ross

(or never tried to deal with a health insurance claims department)


Community Service


Profession

Computer software engineer specializing in requirements analysis and testing. Advocate of software life-cycle methods that minimize errors and prevent budget overruns, schedule slips, and dissatisfied end-users through up-front analysis, ongoing reviews, and formal verification. Proficient with software for platforms including stand-alone main-frames, desktop PCs, and client-server networks. Experienced in technical management and, for small organizations, top-level management.

Expertise includes:

Professional Activities


If you are an unemployed professional, OPEN is an effective government program that can truly help you.


Hobbies

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Stamp collecting

Gardening

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Listening to classical music

Surfing the Internet

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When I turn on the faucet, water comes out. At night, the street lights come on. Our streets are swept, and our joint school and public library continues to operate. Both children and adults enjoy themselves in our community's parks. Our public schools are as good as any other schools — public or private — in California. Deputy Sheriffs patrolling our streets and judges in our courtrooms keep our community's crime rate very low in a county with one of the lowest crime rates in the nation. Mail is delivered six days each week. In Oak Park, government is working; it is not our enemy.


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